Privacy Policy

Privacy Policy

Introduction

Welcome to https://quad-bike.terratrek.net! We are committed to protecting your privacy and ensuring that your personal data is handled with utmost care. This comprehensive Privacy Policy outlines our practices regarding the collection, use, and protection of your information when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  • Our primary website at https://quad-bike.terratrek.net
  • Any mobile or desktop applications associated with our brand
  • Online services and tools we offer
  • Products purchased through our online platform

Please note that this policy does not extend to third-party platforms, apps, or services accessible through links on our site. These entities have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy guides you when:

  1. Using Our Services: As an authorized user, your engagement with our applications and services forms the basis of data collection and processing.
  2. Visiting Our Websites: Each time you access our websites linked to this policy, we may collect information about your visit.
  3. Communication with Us: Whether through emails, calls, or text messages, our communication channels are designed to enhance your experience but also gather relevant data.

Personal Data Collection

We collect various types of personal data to provide and improve our services, including:

  • Account Information: Details associated with your user account, such as username, password, and profile settings.
  • Payment Information: Securely stored payment details used for transactions on our platform.
  • Financial Data: Financial records related to purchases, refunds, or other financial interactions.
  • Purchase History: Records of products or services bought through our online store.
  • Mobile Device IDs: Unique identifiers from your mobile device for personalized experiences and analytics.
  • Location Data: Information about your physical location when using location-based services.
  • Feedback and Reviews: Comments, ratings, and reviews you provide to help us improve.
  • Social Media Details: If you choose to log in through social media accounts, we may collect information from those platforms.
  • Product Interaction: Data on how you interact with our products, including preferences and usage patterns.

We obtain this data through direct user input, automated tracking technologies (like cookies), and partnerships with third-party service providers.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies for several purposes:

  • Strictly Necessary: These ensure basic functionalities of our website, such as allowing you to log in.
  • Preferences: Remembering your preferences enhances user experience.
  • Analytics: We use analytics cookies to understand how visitors navigate our site, providing insights for improvements.

Users can manage their cookie preferences through our Cookie Manager, offering control over non-essential cookies.

Data Retention and Deletion

We retain personal data only for as long as necessary or required by law:

  • Data related to account activities is kept while your account remains active.
  • Purchase and financial records are retained for accounting and legal purposes.
  • We may store certain data anonymously or aggregated for analytical and research goals.

Once the purpose for data retention is no longer applicable, we delete or anonymize it from our systems.

Data Security

Protecting your data is a top priority. We implement robust security measures to safeguard personal information:

  • Encryption: Secure encryption protocols are used for data transmission and storage.
  • Third-Party Processing: We engage trusted third-party service providers who adhere to strict data protection standards.

Children’s Privacy

We do not intentionally collect or solicit personal data from children under 18 years of age. Our services are designed for a mature audience, and we encourage parents and legal guardians to supervise their child’s online activities.

Your Rights (Subject to Local Laws)

Depending on your location, you have certain rights regarding your personal data:

  • Access: Retrieve and review the data we hold about you.
  • Rectification: Request corrections if your information is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Ask for the deletion of your data in certain circumstances.
  • Restriction: Limit our processing of your data under specific conditions.
  • Data Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for legitimate interests.
  • Non-Discrimination: Ensure that exercising your rights does not negatively impact your interactions with us.

To exercise these rights or have any data-related inquiries, please contact our dedicated privacy team via email at [email protected] or through postal mail.

Policy Updates and Changes

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effectively immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Us

For any questions, feedback, unsubscribe requests, or data privacy inquiries, please reach out to us: